![]() I realized that Quicken Essentials was a stripped down version, so I kept with Quicken 2007.įirst I because a semi-expert at Rosetta, then Snow Leopard (still using my Mac mini 2011 that has a Snow Leopard partition), then Snow Leopard in Parallels and finally the updated (for Lion and thereafter) Quicken for Mac 2007. Longtime Quicken for Mac user, since the 1990s when I moved from Mac Money. I am going to post my experience here first and then go back and study the original topic and its comments: At least I’m getting some benefit from the subscription fee No explanation yet, no new update from Quicken, and no request for me to change something, so there may have been some aberration in the interaction between the bank and Quicken. I tested Quicken every day or two, and this morning it finally was able to download from my local bank. All told it took 2.5 hours and then silence for a week. After over an hour of Chat he said he wanted to talk with me directly on the phone, and we worked through a series of tests, and I sent him files of the results. ![]() ![]() Last Wednesday I tried again, got a better chat person and gave them a more detailed account of my problem and the past failure. My first attempt to get help from Quicken Chat was over an hour wasted trying and retrying things that did not work. (Other accounts worked.) It took me a while to discover the problem, and checking with the bank pointed to Quicken, which had issued an update near the end of October. After more than a year of successfully downloading checking, credit card, and financial transactions, Quicken Deluxe stopped downloading checking transactions in early November from the small local bank I deal with.
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